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Business Writing: Reports, Memos and Meeting Minutes
Learn the writing skills used in Canadian offices: plain language, clear memos, short reports and meeting minutes with action items. Five short lessons and a quiz, with a certificate of completion.
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The short version
Free, no payment details
Sign up with your name and e-mail and confirm it with a 6-digit code. There is nothing to buy.
About 60 minutes
5 short lessons and one final quiz. Your progress is saved, so you can stop and come back on any device.
Certificate of completion
Finish every lesson and score 70% or more on the final quiz. Retakes are unlimited.
Not a program
This free short course is not part of a Ucademy diploma or certificate program and gives no program credit.
What you will learn
- Plan any workplace document by reader and purpose, and lead with the main point
- Rewrite wordy sentences in plain, specific Canadian English
- Write a memo with a clear heading block and subject line
- Organize a short report with an executive summary, findings and recommendations
- Take and write meeting minutes with decisions and action items that have owners and due dates
- Edit, proofread and name files so documents are accurate and easy to find
Who it is for
Adults who are starting out in office or administrative work, people who want to write more clearly at work, and anyone preparing for roles that involve memos, reports and minutes. No writing experience is needed.
What you need
- A computer or tablet with an internet connection
- A word processor or a notebook for the practice exercises
- About 60 minutes in total, which you can split across several days
Lessons
- 1Plain language and the reader12 min
- 2Writing clear memos12 min
- 3Writing short business reports12 min
- 4Meeting agendas and minutes12 min
- 5Editing, proofreading and document control12 min
- ✓Business Writing: Reports, Memos and Meeting Minutes: final quizfinal quiz
Where this course can lead
Administrative Assistant Diploma
This course is a short, practical introduction. The full program goes much further: 806 hours online plus an 86-hour internship: Microsoft Office, business communication, bookkeeping basics and office procedures.
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See the course →Frequently asked questions
Yes. You create a free account, take the five lessons and the quiz, and pay nothing.
Yes. When you finish the lessons and pass the quiz you receive a certificate of completion from Ucademy. The course is not part of a diploma or certificate program.
About 60 minutes in total across five lessons. It is online and self-paced, so you can stop and continue later.
No. The lessons start with the basics and include sample documents you can adapt.
Yes. Lesson 4 covers agendas, what minutes contain, neutral wording, and how to write action items with an owner and a due date.
No. It is a free short course, not part of a Ucademy diploma or certificate program, and it does not give program credit.
Start Business Writing: Reports, Memos and Meeting Minutes today
Free, online and at your own pace, with a certificate of completion.